Back in 2010 I had this experience with Amazon and every year since then I post about it. I am not paid by Amazon or the "Kindle corporation" to share this story, but I do because it continues to be for me the standard by which I judge all other customer service experiences.
At the time of the incident, I had about 15-20 books on my Kindle. And now - 249. So in celebration of the great service at Amazon I wanted to open up to the readers of this blog what should be the 250th book I should purchase?